Terms & Conditions
Payment terms
Payment must be made in full at the time of booking
Cancellation policy
Cancellations made at least 7 days prior to the tour date will receive a full refund
Cancellations made between 7 days to 48 hours of the tour date will incur a 25% fee
Cancellations made less than 48 hours of the tour date will incur a 50% fee
Requests to cancel must be sent by email to: martin@fatbikegalway.com
Rescheduling policy
Depending on availability tours may be rescheduled free of charge
Requests to reschedule within 7 days of the tour date will be treated the same as the cancellation policy should no alternative tour date be available
Requests to reschedule must be sent by email to: martin@fatbikegalway.com
Weather conditions
Weather forecasts are constantly monitored to ensure as best as possible the safety and well being of guests. Strong winds and particularly wet conditions may sometimes result in tours being cancelled. Decisions to cancel will be made at least 24 hours before the tour and a full refund issued
Health Declaration and Disclaimer Notice
To meet insurance criteria all guests must sign a Health Declaration and Disclaimer Notice prior to starting the tour. This document will be made available on the morning of the tour.
Pick-up / Drop off
Fat Bike Galway provides a pick-up / drop off service from your accommodation within a 3km zone of Galway City. Please provide full details of your accommodation on the booking form otherwise forward by email. Guests outside of the pick-up zone will be picked up at the meeting point.
Meeting point
Claddagh Hall, Nimmo’s Pier, Galway City. H91 A6Y6
Guest requirements and limitations
All guests must be competent at riding a bike
Maximum rider weight 120 kg
Inclusions
Roundtrip transportation in private vehicle
RadRhino electric bikes
Cycle helmets
Hi-Vis jackets
Bottled water
Exclusions
Lunch and refreshments
Optional Killary Cruise
Optional Sheepdog Demonstration