Terms & Conditions

Payment terms

Payment must be made in full at the time of booking

 

Cancellation policy

Cancellations made at least 7 days prior to the tour date will receive a full refund

Cancellations made between 7 days to 48 hours of the tour date will incur a 25% fee

Cancellations made less than 48 hours of the tour date will incur a 50% fee

Requests to cancel must be sent by email to: martin@fatbikegalway.com

 

Rescheduling policy

Depending on availability tours may be rescheduled free of charge

Requests to reschedule within 7 days of the tour date will be treated the same as the cancellation policy should no alternative tour date be available

Requests to reschedule must be sent by email to: martin@fatbikegalway.com

 

Weather conditions

Weather forecasts are constantly monitored to ensure as best as possible the safety and well being of guests. Strong winds and particularly wet conditions may sometimes result in tours being cancelled. Decisions to cancel will be made at least 24 hours before the tour and a full refund issued

  

Disclaimer and Medical questionnaire

To meet insurance criteria all guests must complete a basic medical questionnaire and disclaimer prior to starting the tour. This document will be made available on the morning of the tour.

 

Pick-up / Drop off

Fat Bike Galway provides a pick-up / drop off service from your accommodation within a 3km zone of Galway city. Please provide full details of your accommodation on the booking form otherwise forward by email. Guests outside of the pick-up zone will be picked up at the meeting point.

 

Meeting point

Claddagh Hall, Nimmo’s Pier, Galway City. H91 A6Y6

 

Guest requirements and limitations

All guests must be competent at riding a bike

Maximum rider weight 120 kg

Recommended rider height 163cm - 188cm

 

Inclusions

Roundtrip transportation in private vehicle

RadRhino electric bikes

Cycle helmets

Hi-Vis jackets

Bottled water

 

Exclusions

Lunch and refreshments

Optional Killary cruise ticket

Optional sheepdog demonstration ticket

Entry fees / tickets